Advocates International
 
Advocates International

For
Wireless Services
contact us at
770-905-9011

 
How do you know if your company is overpaying for your wireless services?

Bill Review and Rate Plan Analysis:

Through monthly billing review and rate plan analysis, Advocates International can help reduce your wireless invoices and find you savings without service interruption, switching carriers, or asking you to spend additional money. By designating our experts as your third party representation on your wireless accounts, we will communicate on your behalf directly with your assigned mobility sales representative. In this capacity, we will access and review your bills, account reports, equipment/devices, and rate plans and recommend and implement changes that will best fit your needs at the best cost in the industry.

Common over charges found in bills are:
  • duplicate and incorrect feature plans
  • poor selection of data plans
  • zero usage on active lines
  • charges for cancelled lines
  • international roaming charges
  • overage and under use on voice and data
  • employee data tethering
  • unwanted purchase downloads
Who do you call if you are having problem with your service or your device?

Mobility Helpdesk Services
Our Mobility Helpdesk helps you to find solutions to keep your mobile devices operating hassle- free. Call us for help with device troubleshooting
  • software updates
  • accessories
  • phone information changes
  • porting out numbers from one carrier to another
Who helps you to order new and replacement devices? Accessories? Upgrades?

Order and Inventory Management
We order the devices and accessories that you need for all of your mobility needs. As your third party representative we access your carrier’s designated customer web portal to get you the devices, discounts, upgrades, and promotional items that you qualify.

How do you avoid year-end contract commitment penalties?

Representation at Quarterly Cost Projection Meetings
We provide expert representation at Quarterly Cost Projection Meetings with your wireless provider to make sure your contract commitment is on track and your service is optimized.

How do you know how to get the best contract tier for your needs?

Contract Renewal Negotiations
It is important to have your wireless expert at the table when negotiating your contract renewal. Advocates International …

Negotiate the proper revenue commitment with the wireless company.
 
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